Launch Your Career
Food and Beverage Service – Stewards
Food and Beverage Service – Stewards
Launch Your Career
Food and Beverage
Service – Stewards
Food and Beverage
Service – Stewards
Tourism & Hospitality
Certification
Industry recognised certification for lifelong recognition of skills.
Program length
2-3 weeks, Boarding and Lodging at GDH sponsored location
Industry Aligned
Industry experts, Performance-driven trainers. Proven courseware.
Food and Beverage Service – Stewards
Job Description
The individual at work greets and seats the guests; takes down their orders; serves them with tableware, food, beverages, and accompaniments; finally clears the used dishes and settles the customer’s accounts as per the company’s policy.
The individual at work greets and seats the guests; takes down their orders; serves them with tableware, food, beverages, and accompaniments; finally clears the used dishes and settles the customer’s accounts as per the company’s policy.
Personal Attributes
The job requires the individual to be fit to perform considerable physical activities and have pleasing deportment, healthy habits and good grooming commitment and proficiency.
Eligibility criteria
The job requires the individual to be fit to perform considerable physical activities and have pleasing deportment, healthy habits and good grooming commitment and proficiency.
Eligibility criteria
- Applicants who have cleared Class – X (preferably) from any recognised board
- No full-time employment
Course Content
Course Content
The program gives the exposure to the candidates in-
- Identifying, preparing and rechecking service area and resources required.
- Communicating & greeting customers, order taking
- Serving food and beverage
- Cleaning tables and side board after dining
- Presenting bills and receiving payments
- Spotting and Resolving customer service issues
- Interacting with superiors and colleagues
- Service quality requirements
- Achieving customer satisfaction through customer centric service
- Achieving customer satisfaction by being professional
- Services and facilities specific to age / gender / special needs.
The program gives the exposure to the candidates in-
- Identifying, preparing and rechecking service area and resources required.
- Communicating & greeting customers, order taking
- Serving food and beverage
- Cleaning tables and side board after dining
- Presenting bills and receiving payments
- Spotting and Resolving customer service issues
- Interacting with superiors and colleagues
- Service quality requirements
- Achieving customer satisfaction through customer centric service
- Achieving customer satisfaction by being professional
- Services and facilities specific to age / gender / special needs.
During the course of the program, the candidates will learn about How to behave with women at workplace, Etiquettes, IPR and Copyright, Cleanliness & Hygiene and Work Hazards & Safety standards and procedures.
During the course of the program, the candidates will learn about How to behave with women at workplace, Etiquettes, IPR and Copyright, Cleanliness & Hygiene and Work Hazards & Safety standards and procedures.
Career Progression
Steward and then achieve the positions as Captain, Senior Captain and F & B Service Manager.
F&B steward → F&B Senior Steward → F&B Captain → Senior Captain → Asst Restaurant manager → Hotel Restaurant Manager
F&B steward → F&B Senior Steward → F&B Captain → Senior Captain → Asst Restaurant manager → Hotel Restaurant Manager