Launch Your Career
Broadband Technician
Launch Your Career
Broadband Technician

Broadband Technician

Job Description
Broadband Technician is responsible for installation, configuration and testing of CPE (modem, routers and switches) for broadband access. He also establishes connectivity between CPE and end-user device (CPU, Laptop, tablets, Smart/IP TV etc.) at customer premises and carries out basic troubleshooting for identifying, localizing & rectifying cable, connectivity and equipment fault in coordination with NOC.

Personal Attributes
This job requires the individual to have good communication skills with a clear diction; regional language proficiency; strong customer service focus; pleasant personality; should be self-motivated; should be able to apply practical judgment to successfully perform the assigned responsibilities and a team player with the ability to work under pressure.

Eligibility criteria
  • 12th Class or equivalent/ ITI / Diploma from any recognised board/ institute
  • No full-time employment

Course Content

Course Content

As a Broadband Technician, candidates will have the knowledge of-

  • Cable Wiring and Equipment Installation at Customer Premises
  • Configuration of Equipment and Establishing Broadband Connectivity
  • Troubleshooting to Localize and Rectify Faults
  • UPS Installation and Domestic Power Supply Checks
  • Maintaining Health and Safety measures at Workplace
As a Broadband Technician, candidates will have the knowledge of-
  • Cable Wiring and Equipment Installation at Customer Premises
  • Configuration of Equipment and Establishing Broadband Connectivity
  • Troubleshooting to Localize and Rectify Faults
  • UPS Installation and Domestic Power Supply Checks
  • Maintaining Health and Safety measures at Workplace
During the course of the program, the candidates will acquire Soft Skills and Employability & Entrepreneurship Skills which will help them to excel in their careers.
During the course of the program, the candidates will acquire Soft Skills and Employability & Entrepreneurship Skills which will help them to excel in their careers.

Career Progression

Network Management Functional Area:
Base Station Service Engineer → Core Network Engineer → Field Maintenance Engineer → Transmission Engineer → Optical Fibre Technician → Broadband Installation Engineer → Network Management Engineer → ICT Technician → Network Security Technician

Sales and Services Functional Area:
Field Sales Executive → Customer Care Executive → Customer Relationship Executive → In-Store Promoter → Territory Sales Manager (Broadband) → Territory Sales Manager (Mobile) → Mobile Repair Technician → Repair Centre Customer Care Executive → Distributor Sales Representative

Career Progression

Network Management Functional Area:
Base Station Service Engineer → Core Network Engineer → Field Maintenance Engineer → Transmission Engineer → Optical Fibre Technician → Broadband Installation Engineer → Network Management Engineer → ICT Technician → Network Security Technician

Sales and Services Functional Area:
Field Sales Executive → Customer Care Executive → Customer Relationship Executive → In-Store Promoter → Territory Sales Manager (Broadband) → Territory Sales Manager (Mobile) → Mobile Repair Technician → Repair Centre Customer Care Executive → Distributor Sales Representative
GDH offers an extensive range of job centric programs for students seeking skill-based employment to grow their careers Partnerships with diverse industrial segments brings a wide range of job opportunities for the candidates.